Frequently Asked Questions

Yes! You can upgrade from Free to Premium or Ultimate anytime by paying the difference. Once upgraded, you cannot downgrade, but you can stay on your current plan indefinitely.

You keep access forever! There is no expiration. You can view all your planning data, download documents, and revisit your wedding memories anytime.

No! All tiers (including Free) have unlimited guests, vendors, documents, and budget items. Only features are locked per tier—never quantities.

We accept Visa, Mastercard, American Express, and PayPal via Stripe. All payments are secure and encrypted with bank-level security.

Yes, we offer a 30-day money-back guarantee. If you're not satisfied, contact us for a full refund within 30 days of purchase.

No! We use a one-time payment model. Pay once and keep access forever—no monthly subscriptions or hidden fees.

We're built specifically for UK weddings. We understand day vs evening guests, UK wedding timelines, per-head catering pricing, and all the nuances that make UK weddings unique. Plus, we use a one-time payment model—no subscriptions.

Absolutely! Our guest management system is designed for UK weddings where you typically have fewer guests for the ceremony and breakfast, and more for the evening reception. Track RSVPs, dietary requirements, and seating for each separately.

You can track estimates vs quotes vs actuals for every budget item. Compare unlimited vendor quotes side-by-side, track payment schedules, and see real-time variance reports. We even pre-populate UK-specific budget categories.

Yes! You can invite your partner, wedding planner, or anyone else to collaborate. Set custom permissions to control what each person can view or edit.

Free includes: budget management, guest management, vendor management, timeline & tasks, and document storage—with no quantity limits. Premium adds visual table planning and honeymoon planning. Ultimate adds wedding website builder, photo gallery, and more. See our pricing page for the full breakdown.

Absolutely. We use bank-level encryption (SSL/TLS) for all data transmission, secure servers with regular backups, and are fully GDPR compliant. Your wedding data is never shared with third parties.

Yes! You can export your guest lists, budget reports, and other data as CSV or PDF files at any time. Your data belongs to you.

Your data remains accessible as long as your account exists. There's no cancellation needed since we don't have subscriptions—you keep access forever after your one-time purchase.

Yes, we are fully GDPR compliant. You can view our privacy policy for full details on how we collect, process, and protect your personal data.